|    [email protected]
Data Protection and Privacy Policy

RedMX is comprised of its staff and, occasionally, contracted external service providers who have signed and are bound by a confidentiality agreement.

Our fundamental beliefs regarding user privacy and data protection:

  • User privacy and data protection are human rights.
  • RedMX has a duty to care for the individuals whose data we hold.
  • Data is a responsibility; it should only be collected and processed when necessary.
  • RedMX will never sell, rent, distribute, or disclose your personal information outside of RedMX.
RedMX takes its security obligations regarding your personal data very seriously, in accordance with the EU General Data Protection Regulation (GDPR). By contacting us through our contact forms and technical documentation request forms on our websites, through an external website that submits your information to us upon your request, or through any other form by which you provide us with your personal information, or by visiting our website, you agree to this policy and the procedures described herein.

If you receive or are considering receiving services from RedMX, you can request an additional Privacy Policy Document that includes detailed internal policies on how we keep your data secure within RedMX.

Only authorized RedMX personnel, as well as contracted external service providers, may access your data, as indicated below.

If you are under 16 years of age, you must obtain parental consent before contacting us.

Relevant Legislation

This website is designed to comply with the following national and international legislation regarding data protection and user privacy:

EU General Data Protection Regulation 2018 (GDPR)

This site's compliance with the aforementioned legislation implies that it likely also complies with the data protection and user privacy legislation established by many other countries and territories. If you have any questions about whether this site complies with the specific data protection and user privacy legislation of your country of residence, please contact us for clarification.

Personal Information This Website Collects and What We Do With It

We reiterate that we take your privacy very seriously and are committed to keeping your information safe and secure. We do not sell, license, rent, or disclose your personal information to any third party outside of RedMX for any reason, except as stated above and described below:

Information may be shared with contracted third parties who assist in supporting our internal operations. The information you provide to us and information about your participation on the Site(s) and our Service may be combined with other personally identifiable information (such as demographic information and purchase history) available in our records and from other sources. This information will be used to optimize our future marketing strategies.

Occasionally, we may use customer information for new and unanticipated purposes not previously disclosed in our privacy policy. If our information practices change substantially in the future, we will post the policy changes on the Site(s), provide further notice, and, upon request, send a copy of the revised privacy policy to the primary email address you provide.

The information we collect may be disclosed when we are legally required to do so, at the request of government authorities conducting an investigation, to verify or ensure compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

You have the right to access your data, the right to data portability, and the right to be forgotten. If you wish to request any of these services, please contact us by email.

We regularly review our databases and will delete any private data that is no longer relevant to us.